egnyte desktop sync vs connect vs webedit

We understand that the cloud can sometimes be a complicated integration for some users, so we’ll work to make that process as efficient and concise as possible.

There is intricate familiarity with both Azure and Amazon Web Services across the internal Bay State IT team, and we’re happy to facilitate assistance at any stage of the cloud lifecycle, whether it be onboarding, development, maintenance, provisioning, etc. will deploy and manage Cloud services across a broad spectrum of platforms. The team will work to make your users feel as if they are our top priority because we are always conscious of the impact this can have on critical work.īay State I.T. Most members of our Remote Services team are familiar with the Field Services portion of the roll, too, so you can expect a measured perspective to each request. Depending on the nature of the ticket, an engineer may reach out to confirm permissions, advise on a timeline for completion, ask follow-up questions or resolve and close the issue. You can expect for all users that reach out to the Remote Services team via ticket to hear back from the team with an acknowledgement within an hour of submitting a ticket. Remote support is provided over the phone, through email, through our Client Portal, or via remote control assistance. In cases where requests do not require on-site support, the Remote Support service supplies a cost-efficient option for resolving issues. Our Remote Services team serves as the first level of support for clients seeking assistance. In the case of a ransomware attack, data could be restored to the last safe backup. uses an application that backups up your Exchange email, SharePoint/OneDrive files, and Teams chats. SaaS ransomware attacks are on the rise, and Microsoft does not guarantee that is has backups of your data. Microsoft 365 backupīacking up cloud applications is a great defense against ransomware. Bay State IT deploys and manages state of the art firewalls that give you robust protections against even the most sophisticated threats without compromising performance by controlling access to your network, controlling application use, and defending against known attacks. Firewall managementĪs threats and networks become more intricate, it is critical to have the right tools to protect your network. NextGen AV leverages deep learning to outperform endpoint security solutions that use traditional machine learning or signature-based detection alone.Ĭombined with DNS filtering which blocks traffic to unwanted sites, the risk of exposure to bad actors is greatly reduced. NextGen AV is smarter and more effective against the growing number of threats. adds a layer of protection to provide pervasive email security across three distinct zones: at the email perimeter, inside the network and the organization, and beyond the perimeter. Safeguard employee communication and reduce risk with targeted threat protection, data leak prevention, and enforced email security controls. Always-on encryption instead of the traditional file/folder encryption takes the burden of deciding what is important and what needs to be encrypted out of end user’s hands.

NextGen Encryption changes the paradigm of data protection. These services and applications include but are not limited to: Device encryption Bay State IT deploys several services and applications that will strengthen your cybersecurity posture. With increased reliance on cloud services and an ever growing number of threats, cybersecurity is more important that ever. You can expect the utmost care anytime one of our engineers need to enter that type of facility. Lastly, the field services team understands the intricate nature of what happens in a lab. team members will regularly walk the floor to make sure that your users do not have to search for assistance if a need arises. We work to set clear expectations, provide consistent updates when an issue isn’t immediately resolvable, and provide alternative options where necessary. The team is trained to be approachable and conversational. Our goal is to make users feel like we are an extension of your team, ready to help whenever they need it. At Bay State IT, we aim to realize the human element associated with technical issues as much as the issue itself. Our team understands the frustrations that can come with devices not working properly and interfering with timely work needs.

Whether conducting new user orientations, troubleshooting laptop problems, working with printers, or resolving other user-level needs, our field services technician will be on site and ready to support your staff. The Field Services team is ideal for clients seeking on premises support.

Egnyte desktop sync vs connect vs webedit